All businesses need to interact with government in a number of ways and it can be complicated and time consuming. Better for Business is a collaboration of 10 government agencies focussed on making significant improvements to the business experience with Government.
Come hear about some of the initiatives leveraging technology to transform the way government services are being designed for businesses and how they will be in the future:
- New Zealand Business Number (NZBN) and electronic invoicing (e-Invoicing)
The NZBN is a unique identifier that links to the information businesses are most often asked to share, so you can stop repeating the same details and spend more time growing your business. The NZBN enables transformational initiatives such as e-Invoicing.
- Business Connect is a cross-agency digital services platform that will allow businesses to interact with multiple government agencies from one place.
- Better rules – better outcomes is an initiative that re-examines the way we develop regulation to ensure it’s more easily implemented as part of government’s digital services – particularly for businesses. This is sometimes referred to as 'legislation as code'.
This is your chance to hear and talk with government experts who are committed to improving your business experience with public services. Don't miss out!
You can drop into this event at any time.
Getting people to engage and understand tech projects while they are being rolled out is often a challenge, but bringing people along with the journey is a key part of Beth’s role.
During Beth’s career she has led and been involved in a diverse range of projects across the public and private sector that have changed the direction and focus of organisations and industries. Beth has worked with a variety of stakeholders from large government agencies and sizable corporates through to small businesses and a charitable trust. She has a wealth of experience in conceptualising future states, selling the strategic intent and creating the pathway to implementation.
This has been especially highlighted in her work in the NZBN team through introducing key stakeholders to the NZBN and encouraging its implementation across Kiwi businesses. A key part of Beth’s role is to ensure stakeholders realise the benefits of the NZBN and take them on the journey for how it will transform business in New Zealand through enabling technologies like e-Invoicing, and others that will be created in future.
Beth has managed several projects from initial inception to successful completion and enjoys maximizing synergies across workstreams to leverage opportunities.
Philippa has seven years of project and programme management experience in the public sector. Philippa’s programme focuses on helping public sector organisations streamline their service changes and processes to deliver customer centric services.
In recent years Philippa has worked with WorkSafe to establish a programme of work to create a user-centric, optimised and intelligent service delivery model to provide businesses with relevant information, tools, resources and services to support and help improve their work-related health and safety performance; and to create operational efficiencies for WorkSafe.
Philippa joined the Ministry of Business, Innovation & Employment in October 2018, and leads the Business Connect initiative. Business Connect is a federated, digital services platform that will provide government agencies with common tools, templates, data standards and business rules to enable the design and delivery of more consistent digital services. With its approach to data use and re-use the Business Connect prototype demonstrated productivity gains of up to 90% for business customers.
Pim is originally from the Netherlands and immigrated to New Zealand in 1987. It was an eventful year in NZ when the nation became a nuclear free zone and the All Blacks won the inaugural World Cup. Pim holds an MBA from LaTrobe University as well as a Master of Science degree from the University of Utrecht in his native country.
Pim’s professional career spans private, government and R&D sectors and he combines a strong technical foundation with in-depth understanding of organisational and business objectives. With over 15 years’ experience with digital systems in government, as well as innovation and change management processes Pim is a strategist and thought leader who supports the transition to a customer centric digital government.
Pim joined MBIE as a Strategic Advisor within the Better for Business team, with a previous digital Consulting stint at Inland Revenue. Better for Business – a 10 agency initiative committed to improving the business customer experience with government. Better for Business is about understanding the needs of NZ’s businesses and helping government deliver services in better and smarter ways.
Pim is particularly interested in the ‘machine readable wold’ – which paves the way for frictionless customer experiences with government. How can artificial intelligence, machine-consumable rules and blockchain be used to support service delivery in a joined up government? In November 2018, Pim presented Better rules – better outcomes in Paris (a NZ cross-government ‘machine readable’ initiative) which was short-listed for a global innovation award from the OECD.
Lisa has a Masters of Marketing Management with distinction from Victoria University, and started her consulting career at KPMG Consulting. She specialises in customer-centred channel strategy and design, and has worked across a broad range of private and public sector organisations, helping them realise value through aligning service channels, processes and business outcomes with customer needs.
Lisa is an entrepreneur at heart. Having started three businesses, she was awarded Her Business Wellington Businesswoman of the Year in 2009. In 2015, Lisa joined the public sector helping WorkSafe adopt a customer-centred approach to implementing the new Health and Safety at Work Act. Lisa joined MBIE in October 2017, and leads Better for Business – a 10 agency initiative committed to improving the business customer experience with government. Better for Business is about understanding the needs of NZ’s businesses and helping government deliver services in better and smarter ways.
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